Frequently Asked Questions

Career Concierge is an all-in-one job application assistant. It helps you build or improve your CV or resume, tailor it to specific roles, write focused cover letters, and prepare for interviews with role-specific questions and example answers - all in one place.

Yes. You start with 12 free AI credits, no credit card required. You can build or upload your CV or resume, try the enhancement, tailoring, and interview prep tools on a few applications, and see how your CV aligns with job descriptions. If you need more AI actions, you can upgrade to a paid plan.

Generic AI tools give you text, but they don't give you a workflow. Career Concierge is built specifically for job applications. It uses your CV or resume and the exact job description as inputs, guides you step-by-step (CV → tailoring → cover letter → interview prep), and keeps everything grouped per position. It's not just "AI text", it's a focused system for better applications.

No. Career Concierge is designed to present your real experience better, not fabricate it. It can rewrite wording to be clearer and more impactful and highlight relevant achievements and responsibilities, but it won't invent degrees, job titles, or skills you don't have.

Yes. Your CVs, resumes, job descriptions, and generated content are stored securely and used only to provide the service. We don't sell your personal data to third parties. You can delete your content or account at any time. For details, see our Privacy Policy and Security page.

An ATS (Applicant Tracking System) resume is formatted to pass through automated screening software used by 99% of Fortune 500 companies. Our free ATS checker analyzes your resume for compatibility issues, suggests improvements, and ensures your resume gets past the initial screening. Key factors include: simple formatting, standard fonts, keyword optimization, and proper section headers.

Career Concierge is the top-rated free resume builder for 2025, offering unlimited ATS checking, professional templates, and AI-powered optimization. Unlike other free builders, we provide 12 free AI credits for resume enhancement, tailoring, and cover letter generation. Our platform combines a free resume builder with advanced AI features typically found only in paid tools.

AI credits are our transparent pricing system. Resume enhancement costs 1 credit, resume tailoring costs 4 credits, cover letter writing costs 4 credits, and interview preparation costs 6 credits. ATS reports are always free. You can purchase credit packs (15, 40, 90, or 220 credits) or get lifetime unlimited access for a one-time payment.

Yes! Career Concierge offers a free resume builder that works without requiring immediate sign-up. You can start building your resume instantly and only create an account when you're ready to save or download. This makes us the best option for users who want to try resume builders without commitment.

You can mix and match however you want! Examples: 2 tailored resumes + 1 cover letter (12 credits), or 12 resume enhancements, or 2 interview preparation sessions, or any combination that adds up to 12 credits.

Our free ATS checker analyzes your resume for compatibility with applicant tracking systems. It checks formatting, keyword density, section headers, and provides a detailed score with specific improvement suggestions. The tool is completely free with unlimited use - no credits required.

Absolutely! You have complete flexibility. Use 1 credit for resume enhancement, 4 credits for tailoring, 4 credits for a cover letter, and 6 credits for interview preparation - or any other combination that works for you.

You can purchase more credit packs (15, 40, 90, or 220 credits) or upgrade to lifetime unlimited access for a one-time payment. ATS reports are always free, so you can continue getting resume analysis even without credits.

Lifetime Unlimited gives you unlimited AI credits forever with a one-time payment. You'll never need to buy credits again and can use all our AI tools (resume enhancement, tailoring, cover letters, and interview preparation) as much as you want.

Our AI resume optimizer automatically improves your resume for ATS compatibility. Key strategies include: using standard section headers (Experience, Education, Skills), incorporating relevant keywords from job descriptions, using simple formatting, and avoiding graphics or complex layouts. Our free ATS checker will identify specific issues and provide actionable recommendations.

Industry-specific keywords vary by field, but our AI analyzes job descriptions to identify the most relevant keywords for your target positions. Common high-value keywords include action verbs (managed, developed, implemented), industry-specific terms, and technical skills. Our resume tailoring feature automatically incorporates these keywords based on the specific job you're applying for.

Our AI cover letter generator creates personalized cover letters that match your resume style and the company culture. It incorporates keywords from the job description, highlights relevant experience, and maintains a professional tone. The AI analyzes the job requirements and your background to create compelling, tailored cover letters that stand out to recruiters.

We offer a 30-day money-back guarantee. If you're not satisfied with our service, simply contact our support team, and we'll process your refund with no questions asked.